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CryptoLocker criminals set up customer service site

Thursday, 14 Nov 2013 | 7:00 AM ET

CryptoLocker is a malware program that invades users' PCs and locks their data. And now a customer service website has been set up by the criminal organization that's spreading it. Victims of the poisonous code have to go to a website and pay a ransom in bitcoins to regain access to their digital data.