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Consumers Value Service Over Price: Pro

Thu 22 Nov 12 | 05:45 AM ET
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Consumers Value Service Over Price: Pro

Thu 22 Nov 12 | 05:45 AM ET
Steve Rosier, voice of the customer analytics team at Verint Systems, informs CNBC of survey results indicating that consumers believe customer service is more important to their shopping experience than the price of goods.
 
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