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RIM's New CEO Heins on Future Strategy

Monday, 23 Jan 2012 | 7:09 AM ET

We made a lot of changes 18 months ago when we decided to go for a new platform and really revamp the entire BlackBerry experience, says Thorsten Heins, Research in Motion CEO. Heins says we have learned our lessons and have adapted a lot and changed some positions in management and software. Going global and scaling up will be his focus.