State of the Airlines

Monday, 2 Apr 2007 | 11:02 AM ET

The quality of the airline industry has gotten progressively worse over the last three years, according to a new study. CNBC's Trish Regan has the story, and Terry Trippler, MyVacationPassport.com airline analyst, and Kate Hanni, Coalition for an Airline Passengers Bill of Rights exec. director share their insight.